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Sisense Named a Customers’ Choice in the Gartner Peer Insights “Voice of the Customer”: Analytics & Business Intelligence Platforms

Evaluates Product Experience, as Rated by Users of All Sizes, Across Vertical Industries

Sisense, the world’s leading analytics platform for builders, is proud to announce that Gartner Peer Insights has acknowledged Sisense as a 2020 Customers’ Choice for Analytics and Business Intelligence Platforms based on its review coverage and the fact that it’s highly rated. Sisense was recognized with the same distinction in 2018, the last time Gartner reviewed this category.

To receive this designation, a vendor must have at least one product with 50 or more eligible client reviews, with the overall rating (out of five stars) above or equal to the mean rating for the market. Based on Gartner Peer Insights customer reviews, Sisense has an overall rating of 4.6 out of 5 stars based on 413 reviews, as of 31 May 2020, the highest mean review rating amongst leading analytics and BI platforms, representative of a broad mix of enterprise clients across industries, company sizes, and deployment regions.

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“Delivering a powerful analytics platform that distributes insights to everyone is one side of the coin; the way we engage with and support our customers is the other,” said Gali Kedar, Chief Customer Officer, Sisense. “Customers want a partner that not only helps them maximize the value of their product investment in Sisense, but one that is also invested in their long-term success as a business. We consider ourselves partners on every front and take that responsibility to heart.”

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A sample of just some of the reviews that Sisense customers provided Gartner Peer Insights include:

  • “Sisense itself is a great analytics tool while being extremely customizable, empowering all of our users to enhance their capabilities far beyond the common spreadsheet. The level of partnership with this vendor is one of the best relationships I have experienced with a vendor.” Staff Data Operations Engineer, Miscellaneous Industry; see full review here.
  • “Sisense is an amazing cloud based API software that performs diverse functions. Primarily focused on data, Sisense offers organizations like mine the ability to systematically break down complex and large amounts of data efficiently and effectively.” CTO, Finance Industry; see full review here.
  • The product is a best in class solution that can be easily embedded in all our products. The relationship with the manufacturer is excellent and the team we interact with is very professional and always willing to help.” Product Director, Communications Industry; see full review here.
  • “I have worked with many platform vendors as a client and partner. Sisense showed from the get go of the relationship that they are serious about client satisfaction. They delivered a perfectly executed on-boarding and training.” Chief Operating Officer, Services Industry; see full review here.

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You can download a complimentary copy of the Gartner 2020 ‘Voice of the Customer’ report here. To read or leave a review, visit Sisense’s Gartner Peer Insights profile and reviews here.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

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