Zenvia Acquires Startup Sirena and Expands to Latin America
With the acquisition, the Brazilian technology company expands its communication platform, which has solutions based on WhatsApp, voice, chat, chatbot…
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51% Increase in the Use of Online Spying and Stalking Apps During Lockdown
As rates of domestic violence have increased during lockdown, Avast Threat Labs finds that digital threats to personal privacy and security have…
Integrate WhatsApp With Cisco Finesse UCCX, UCCE, PCCE Contact Centers With CXInfinity
Boost your Cisco UCCE/X PCCE contact center performance with all new integration of WhatsApp. The advanced and integrated tool CXInfinity makes…
Cloudinary’s 2020 State of Visual Media Report Reveals Untapped Opportunity to Profit From ‘Dark…
Report finds adding images and videos to link previews in messaging apps like iMessage, Slack and WhatsApp significantly improve audience engagement…
SANDSIV Adds New Survey Channel to Its Next Generation CX Management Solution
Messenger Channel offers, freedom, flexibility
Customer experience management pioneers SANDSIV announce a major upgrade to its flagship sandsiv+…
KONE Elevator India Introduces Health and Wellbeing Solutions for Lifts & Escalators to Beat…
From Escalator Handrail Sanitizer, Elevator Remote Call Using Whatsapp to Elevator Airpurifier, Innovative Solutions That Support Well-Being Will Help…
IDFC FIRST Bank Launches Video KYC for Online Savings Accounts
Digital journey gives customers a branch-like experience at home, enabling KYC completion online
Putting customers' safety first, IDFC FIRST Bank…
Cloud Communications Leader Sinch to Acquire SAP Digital Interconnect to Redefine How Businesses…
Sinch AB, a global leader in cloud communications for mobile customer engagement, and SAP SE announced that Sinch AB has entered into a definitive…
Vonage Enables AI Chatbot for Spanish Government to Provide Accurate, Updated COVID-19 Information
Vonage API Partner Sngular and AI Experts From the Government Built the Hispabot-COVID-19 Conversational Assistant to Work Through WhatsApp Using the…
Facebook to Invest ₹ 43,574 Crore in Jio Platforms for a 9.99% Stake Largest FDI for Minority…
Reliance Industries Limited, Jio Platforms Limited and Facebook, Inc. announced the signing of binding agreements for an investment of ₹ 43,574 crore…