NuEyes Technologies and Blitzz Software Partner to Launch NuCall, an Innovative Telemedicine…
NuEyes Technologies Inc., a pioneer in the field of wearable technology, announces a strategic partnership with Blitzz Software to launch a…
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Genesys Messaging With WhatsApp Simplifies Communication Between Businesses and Consumers
Powerful Contact Center Solution From Leader in Customer Experience Helps Organizations Connect Every Interaction Across Voice, Email, Chat and…
Zendesk Expands Service-First CRM Solutions to Transform Customer Experience
New product suites democratize service and sales software by making it easy to try, buy and use
Zendesk, Inc. announced new, powerful Support and…
IMImobile Enables Hyundai to Use WhatsApp Business for Customer Service
Using WhatsApp as a Customer Service Channel Will Improve Customer Experience for Vehicle Service Booking
Global cloud communications software and…
NICE inContact CXone Wins 2020 BIG Innovation Award
CXone recognized for innovation in seamless omnichannel customer experiences
NICE inContact announced that CXone, the world’s #1 cloud customer…
How Companies Legally Harvest Your Data (And How to Stop Them)
In 2018, it was discovered that Cambridge Analytica had harvested the data of at least 87 million Facebook users without their knowledge after…
Zendesk Releases Annual State of Messaging 2020 Report
Report reveals new data and insights on the most important conversational business and messaging trends in 2020
Zendesk, Inc. released State of…
DRUID Teams Up with Vonage to Enable AI Powered Virtual Assistants on WhatsApp
DRUID, a company specialized in developing intelligent virtual assistants (chatbots) for enterprise companies, has announced a strategic technology…
How Voice is Enhancing Service Across Industries
Have you ever had a written message misinterpreted? Sent a text your spouse took one way when it was meant in completely another? Had an employee…
The Untapped Digital Marketing Potential of WhatsApp
The numbers speak for themselves: 1.6 billion users over 180 nations. Further, it is the messaging king in 133 of those places. WhatsApp’s dominance…