Workforce Engagement Management

Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…

Genesys, a global cloud leader in experience orchestration announced the Genesys Cloud EX solution, a new product to engage, motivate and empower…

Playvox, the leading provider of workforce engagement management (WEM) solutions for the digital-first and CRM-centric contact center,announced…

Extending its Market Leadership with Activity Intelligence, Process Intelligence and Robotic Automation Alvaria, the world leader in…

Playvox, the leading CRM-connected omnichannel contact center provider of Workforce Engagement Management solutions, is launching its new Capacity…

Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, announced that SoFi, …

NICE was recognized as a leader in the report "Gartner Magic Quadrant for Workforce Engagement Management" for the thirteenth consecutive year. The…

Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, announced the completion of its…

With remote work here to stay, NICE enables organizations to virtually keep employees under one roof and empower excellence anywhere NICE announced…

Calabrio extends its Twilio partnership, making it effortless to deploy the leading workforce engagement management suite on Twilio Flex Calabrio,…