Workforce Engagement

NICE Workforce Management and Employee Engagement Manager solutions provide Sunrise with real-time staffing visibility and AI-driven forecasting to…

Company reimagines fragmented $300 billion market to bring tools for employee communications, wellbeing, learning and knowledge discovery into the…

CXone will help the Australia-based electricity company deliver better customer support at scale through a breadth of applications and an open API…

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Quadrants in 2020 for both Workforce Engagement…

Strategic and Technology Partnership Delivers Modern, Digital-First Customer Interactions with a Human-Centric Approach UJET Inc., a leading provider…

Up and running in 48 hours with no charge for 60 days to ensure business continuity, compliance and performance NICE inContact, a NICE business…

Two Industry Powerhouses Come Together to Provide Customer Service Teams With Valuable Customer Insights on a Customizable Cloud Contact Center…

New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any…

Wipro Limited, a leading global information technology, consulting and business process services company, and Smart Energy Water (SEW),  announced a…