Customer Experience More Than Half Of APAC Consumers Feel Like Customer Service Is An Afterthought Zendesk Research AIT News Desk Jan 19, 2022 Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences but has…
Sales and Customer Support Zendesk To Acquire Momentive And Its Iconic SurveyMonkey Platform AIT News Desk Oct 29, 2021 Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more…
Sales and Customer Support Zendesk Study Finds Customer Experience Maturity Leads to Business Resilience, Revenue Growth and… AIT News Desk Oct 20, 2021 According to new research released by Zendesk, Inc in partnership with Enterprise Strategy Group (ESG), companies in Asia Pacific (APAC) that have…
Customer Experience Zendesk Study Finds Customer Experience Maturity Leads To Business Resilience, Revenue Growth And… AIT News Desk Oct 8, 2021 According to new research released by Zendesk, Inc.in partnership with Enterprise Strategy Group (ESG), companies that have continued to invest in…
Martech Act-On Software Works With Zendesk to Provide Seamless Marketing Automation to Zendesk Sell AIT News Desk Sep 21, 2021 The native integration adds Act-On's powerful marketing automation solution to Zendesk’s industry-leading sales CRM offering Act-On Software, the…
Machine Learning Talk to Me: Why Conversational Tech is Transforming the Customer Experience Abhishek Deshmukh Jul 21, 2021 In 1876, Alexander Graham Bell patented the telephone. The New Yorker later published an article commenting on the “ingenious contraption” and…
Sales and Customer Support Aircall’s Next-Gen Cloud-Based Voice Platform Earns it $1 Billion Evaluation Sudipto Ghosh Jun 23, 2021 Aircall is now a unicorn company. The cloud-based voice platform acquired $120 million in Series D funding, taking its total evaluation to $1+…
Cloud SnapLogic Becomes Snowflake Premier Partner AIT News Desk Jun 9, 2021 Expanded partnership makes it even quicker and easier to move data in and out of Snowflake, speeding time-to-insights SnapLogic, provider…
IT and DevOps Tymeshift Showcases Automatic Scheduling & Customizable Dashboards AIT News Desk May 26, 2021 Tymeshift, a workforce management (WFM) solution made exclusively for Zendesk, recently unveiled two in-demand features, Automatic Scheduling and new…
Data Management Syncari Raises $17.3 Million Series a to Automate Cloud Data Management AIT News Desk May 18, 2021 Crosslink Capital Leads the Round With Seed Investors Also Participating; Founding Team From Marketo, Mulesoft and Zendesk Eyes a Massive…