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Xerox Acquires Document Systems to Grow Presence in US SMB Market

Xerox has acquired Document Systems, a leading document solutions provider in Southern California.

“As part of Xerox Business Solutions (XBS), Document Systems’ document management expertise will help us elevate the customer experience, improve productivity and power growth for SMBs.”

“We’re focused on strengthening our U.S. small and midsize business (SMB) market reach through the combined power of our portfolio of workplace solutions for SMBs and well-established local technology providers,” said Joanne Collins Smee, chief commercial, SMB and channels officer at Xerox. “As part of Xerox Business Solutions (XBS), Document Systems’ document management expertise will help us elevate the customer experience, improve productivity and power growth for SMBs.”

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SMBs turned to automation, digitization and security to emerge stronger from the pandemic, according to Xerox’s State and Fate of Small and Medium Business survey. Eighty-five percent were more reliant than ever before on communication technologies, remote IT support, and security hardware and software.

Document Systems will become part of Xerox Business Solutions, aligned to the XBS West region, and provide Xerox solutions targeted at SMBs that support collaboration, communication, remote IT support, security and automation.

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This is Xerox’s third acquisition in North America in the last year, following the purchase of Groupe CT last month and Digitex in March 2020 to expand to the eastern and western Canadian markets, respectively.

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