CLARA Analytics Joins Guidewire PartnerConnect Solution Alliance Program to Mitigate Claims Escalation for Adjusters

CLARA Analytics’ AI-based technology to help adjusters keep claims on the optimal path, driving positive outcomes for insurers and claimants alike

CLARA Analytics, a leading provider of artificial intelligence (AI) technology to the commercial insurance industry, and Guidewire Software, the platform P&C insurers trust to engage, innovate, and grow efficiently, announced that CLARA has joined Guidewire PartnerConnect as a Solution partner.

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CLARA’s suite of products harness AI and machine learning to continuously monitor claims and isolate any that demonstrate attributes or signals that predict escalation in cost and complexity. Once an at-risk claim is identified, CLARA suggests the appropriate level of services adjusters should use to keep the claim on the optimal path for its lifecycle. CLARA’s Ready for Guidewire integration will enable Guidewire users to employ CLARA’s technology seamlessly within ClaimCenter.

“Adjusters have a tremendous workload at any given time,” said Gary Hagmueller, CEO of CLARA Analytics. “Because of this, they can, very reasonably, miss very subtle attributes or warning signs of a claim that indicate escalation or risk. Our partnership with Guidewire will bring our shared customers a solution that keeps an ‘extra set of eyes’ monitoring claims for these signs, especially those that are not easily recognizable to humans.”

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“Earlier this year we shared that Guidewire made an investment in CLARA Analytics and we’re excited to now welcome them as our latest Guidewire PartnerConnect Solution partner,” said Becky Mattick, vice president, Global Solution Alliances, Guidewire Software. “Our partnership with CLARA will help to boost the productivity of adjusters twofold, giving adjusters streamlined access to CLARA’s cutting-edge technology within ClaimCenter. When adjusters can easily identify claims that are rising in cost or complexity, they are able to focus on the claims that really matter and take the optimal steps to ensure claims are resolved with the best outcome for all parties.”

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