MODintelechy, a data-driven agency specializing in digital customer experiences, is pleased to announce that it has joined the Technology & Services Industry Association (TSIA) as a Consulting Alliance Partner in its Customer Growth and Renewal Practice.
The Customer Growth and Renewal research practice focuses on company revenue growth and provides association members with industry-validated research and advisory that optimizes revenue-generating capabilities across business functions. MODintelechy will contribute to the TSIA community by working directly with members optimizing customer lifecycle revenue and improving customer engagement models by driving increased upsell & cross-sell through data, analytics, and engagement strategy.
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For nearly two decades, the firm has worked with clients to evolve their industry practices—including SAP, Dell, Epicor, Ad Council, and SailPoint. Using a data and analytics approach, MODintelechy’s engagement strategies decrease opt-outs, increase engagement by 3X and continually deliver programs with over 48x in ROI.
“MODintelechy has always been a great partner to work with over the years. Whether building new campaigns, creating content for our customers, or working through the complexities of our data, they are always there to support us,” said Rachel Phillips, a Dell Global Marketing Operations Executive and MODintelechy client.
MODintelechy has spent the last 15+ years building customer experiences. Every touchpoint, every action, and every insight is an opportunity to improve the path toward growth—removing complexities, reducing friction, and building a business model that doesn’t just survive in the digital age but thrives.
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