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Care Continuity Secures $10 Million in Funding to Fuel Growth in Patient Navigation

Care Continuity, a leader in data-driven patient navigation serving some of the country’s largest health systems, payers, and ACOs, announced the close of $10 million in Series A-3 funding co-led by Empactful Capital & Viewside Capital Partners with participation from Flat Creek Capital and Loop 289 Limited Partners.

The funding will enable Care Continuity to further its mission of helping health systems, payers and ACOs employ an efficient patient and member-centered care journey, as well as make strategic investments in growth, product development, and further enablement of AI to enhance Care Continuity’s already strong patient navigation offerings.

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“As health systems grow in complexity, the need for compassionate, patient-centered services that help patients along their care journey has increased exponentially,” said Brad Prugh, CEO of Care Continuity. “Health systems have invested heavily in building comprehensive healthcare networks and want to see their patients fully utilize these networks. That’s where Care Continuity thrives.”

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“This funding will allow us to enhance our navigation platform in meaningful ways for both providers and patients. This includes employing AI to increase our ability to expand our reach and improve the efficiency in which we connect with more patients,” said Prugh.

In addition to assisting health systems in reducing patient leakage by providing patient-centered navigation, Care Continuity’s advanced analytics, purpose-built digital tools, and one-to-one concierge interactions also provide payers, ACOs, and other risk-bearing entities in healthcare with a quality medium to engage members and navigate them to network care.

“Care Continuity’s patient navigation solutions address many of the problems patients face in our fragmented healthcare system,” said Sal DeTrane, Managing Director at Empactful Capital. “By efficiently and compassionately navigating patients along their care journey, Care Continuity helps health systems, payers and ACOs serve their patients and members while improving the integrity of their care networks.”

The announcement comes on the heels of impressive growth for the company, including a 60% Revenue CAGR, a 155% increase in navigated patients, and expansion of their product offering. The company has continued to build out its management team, including key hires in sales and marketing, technology, data science, and advisory services.

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