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DXC Technology Named Leader In Five Insurance Categories In NelsonHall NEAT Report 2021

DXC Technology a leading Fortune 500 technology services provider was recognized by analyst firm NelsonHall as a Leader, its highest designated ranking, in five insurance categories in its NEAT™ Life, Annuities & Pension: Operational Transformation 2021 report.

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DXC Technology provides insurance-specific services across the Enterprise Technology Stack, including business process as a service and insurance software. DXC’s capabilities were positioned as a Leader in:

  • Overall performance
  • Operational transformation to digital systems and processes
  • New business setup and underwriting
  • Benefit and fund management
  • Life claims administration

“DXC’s comprehensive digital portfolio will see continued growth, with specific expansion of digital customer experience capabilities, biometric integration in medical underwriting, and best-in-class new business setup solutions,” said Ashley Singleton, NelsonHall Market Research Analyst. “Further development of digital solutions and digital transformation offerings will support DXC’s aim to enhance touch-less processing, reduce administrative costs, and improve customer satisfaction for life, annuities and pension carriers.”

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The report assessed the performance of eight vendors on their ability to both deliver immediate benefit and meet clients’ future requirements in comparison to their peers, and categorized them as a Leader, High Achiever, Innovator or Major Player. DXC’s strengths specifically included:

  • Ensuring biometric partnerships and incorporating data into the carrier’s underwriting process
  • Serving as a licensed third-party administrator (TPA) in the U.S. and licensed broker-dealer in Canada, and utilizing this expertise in compliance and regulation
  • Providing conversational artificial intelligence (AI) capabilities in DXC Assure for Life and Wealth, as well as partnered solutions to enhance the customer experience
  • Continuing to curate a growing partnership ecosystem that provides comprehensive digital and service offerings – for instance – health and supplemental capabilities to Life, Annuity and Pension (LA&P) carriers
  • Securing cloud-enabled solutions for TPA, BPS and BPaaS client engagements to reduce operating costs
  • Investing extensively in talent skilling and expertise, and comprehensive proprietary digital solutions

PREDICTIONS-SERIES-2022

“DXC is very proud to be named a Leader in five insurance categories assessed by NelsonHall, reflecting our commitment to optimize and transform our customers’ business operations and ensure they achieve lower costs, increase agility and open new channels for growth,” said Tom Pettit, president of the Americas region, DXC Technology. “DXC’s Leader positions with NelsonHall also demonstrate the strength and breadth of our team delivering these services, many of whom hold insurance-specific designations.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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