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LeapXpert Now Enables Responsible Consumer Messaging via Microsoft Teams

LeapXpert, the enterprise-grade responsible business communication platform, announced the general availability of Leap Work for Teams in the Microsoft Teams store. Leap Work is the first fully-native Teams integration to enable consumer messaging that meets the strictest enterprise external communication policies – from within Microsoft Teams.

Powered by LeapXpert’s award-winning platform, the application enables the hundreds of millions of Teams users to use one-on-one messaging and group chats with external parties from within the Microsoft Teams platform and interface. Teams users can switch from text conversations to voice calls by triggering the Teams Phone application. All the while, clients continue to use their preferred messaging services, such as WhatsApp, SMS, and WeChat.

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All external chat conversations are captured and stored securely for compliance or proof of business interaction. LeapXpert’s platform services also include data leakage prevention for outbound communication, an antivirus/antimalware integration to protect external messaging, information barriers, and ethical walls for customer messaging.

“Since our first joint customer in 2020, we’ve developed countless customer engagements with Microsoft and continue to roll out deployments globally,” said Dima Guzeit, Founder & CEO of LeapXpert. “By adding our capabilities to Teams, joint customers are reporting uncompromising regulatory compliance, increased employee productivity, and significant cost savings resulting from pooling solutions.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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