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LumApps Delivers Next Generation Employee Experience with Coveo

As many companies continue to shift the way they work, leaning into hybrid strategies, LumApps and Coveo join forces to provide customers with relevant and unified search in a comprehensive Employee Experience Platform

Two best-in-class technologies —LumApps, a recognized leader in the Employee Experience Platform market, and Coveo, a leader in AI-personalization for digital experiences — have announced a partnership to create a digital workplace solution built to meet the demands of remote and hybrid workforces. Combining the power of corporate communications and accessible knowledge management, LumApps helps empower companies to design fully branded digital workplaces tailored to each organization’s governance and structure – supporting the company’s vision to make every employee journey a personal one.


Helping employees be continuously informed

A recent Coveo survey found that employees spend 2.5 hours every day searching for information to do their jobs. And 41% of all the information companies provide to their employees is irrelevant to their specific job role. Irrelevant content isn’t just a drain on employee’s productivity and time, but can ultimately lead to them making less informed decisions. Federated search sometimes isn’t sufficient given the volume of content, applications, and resources at many organizations. Bringing together Coveo’s relevant and unified search with LumApps’ content management system provides a comprehensive solution.

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“Employees struggle to stay afloat as information floods their digital workplace. Executive leaders must sound the alarm and help their colleagues to leverage emerging technologies that dynamically and proactively surface information in the flow of work, enabling a continuously informed workforce.” – Gartner, “Future of Work Trends: Information Finds You”, Stephen Emmott, Michael Woodbridge, 15 October 2021. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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Many companies struggle with digital transformation, achieving unified communication, and knowledge sharing. By delivering a more relevant and personalized employee experience, enterprises can empower their employees to accomplish more on their own, helping lead to increased proficiency, productivity and morale. Coveo’s AI-powered search, recommendations and personalization will help to bolster LumApps’ Employee Experience Platform by making enterprise-wide knowledge more discoverable.

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“Our partnership with Coveo is really exciting for the future of employee experience. Providing knowledge and information, and helping to increase the relevant recommendations for each employee across the globe, we believe provides significant value and opportunities for our customers.”

Idriss Bentoumi, Chief Product Officer, LumApps “The Coveo Relevance Cloud platform is the intelligence behind making virtually every digital experience a relevant one with the power of AI,” said Marie-Michèle Caron

Caron, SVP of Alliances at Coveo. “Together, Coveo and LumApps are able to deliver unified search, recommendations, and personalization experience that helps to bring the right content to each employee at the right time.”

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