Incident IQ Receives Strategic Growth Investment From JMI Equity

By AIT News Desk On Aug 26, 2021

Funding will further accelerate the growth of the Incident IQ platform as the leading service management platform for K-12 school districts

Incident IQ, the leading service management platform for K-12 school districts, announced that it has received a strategic growth investment from JMI Equity, a growth equity firm focused on investing in leading software companies.

“We see tremendous potential for Incident IQ to further transform K-12 district operations through the Company’s market-leading platform.”

Incident IQ@ is currently used by over 650 school districts across 48 states, helping them to manage critical workflows across IT, facilities, and operations and devote more time and resources to students and learning. The Company doubled the number of customers using the Incident IQ platform in the last twelve months, adding over 350 school districts in that time.

The investment will be used to accelerate the development of the Incident IQ platform to serve other vital K-12 departments in addition to IT management and facilities. The funding will also be used to grow the Incident IQ@ team, enable investment in customer support and customer success initiatives, and fuel enhanced sales and marketing programs.

“We started Incident IQ with a clear mission to support teaching and learning by building a platform to transform district operations to improve efficiencies in K-12 Information Technology, Facilities, and beyond,” said Travis Collins, CEO of Incident IQ. “This partnership with JMI allows us to advance our mission to provide district teams with the absolute best tools to facilitate the critical operations that keep classrooms going.”

“The partnership with JMI is going to allow us to fully realize what Incident IQ can mean to K-12 district operations,” said R.T. Collins, COO of Incident IQ. “We are proud of the benefits the platform has delivered to IT and facilities teams to date, and we will continue to build on that success, but we are also excited to deliver similarly transformational workflow tools to the other functional departments that support teaching and learning.”

In conjunction with the investment, Larry Contrella, General Partner at JMI, has joined Incident IQ’s Board of Directors. “We’re thrilled to partner with the Incident IQ’s team in their next phase of growth,” said Contrella. “We see tremendous potential for Incident IQ@ to further transform K-12 district operations through the Company’s market-leading platform.”

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