8×8 Selects GoCardless to Manage Recurring Payments Across Its Growing Global Business

By AIT News Desk On May 20, 2020

GoCardless, the leading fintech for recurring payments announces that 8×8, a leading integrated cloud communications platform provider, is using GoCardless to provide direct debit as a payment method to its customers worldwide. The company joins a growing number of SaaS businesses choosing GoCardless to power their global payments.

8×8 was looking to transition its direct debit offering to an online solution that would manage payments across multiple bank debit schemes and countries, to increase their visibility within the business and minimise payment failure rates. The company initially turned to GoCardless to collect its payments from customers in the Bacs and SEPA direct debit schemes and quickly extended the relationship to include payments from Canada, the US, Australia and New Zealand.

Samuel Wilson, Chief Customer Officer and Managing Director of EMEA, 8×8 said: “As a fast-growing technology company we wanted to provide our customers with a simple and easy-to-use payment method to manage their recurring payments. The GoCardless platform not only means that we can provide a great experience to our customers; it has also enabled us to consolidate our paper-based processes and legacy systems into a single payments platform. We are confident that we have the right payment solution in place, which will be deployed globally in the coming months.”

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8×8 is using the GoCardless API to integrate its payments with Salesforce.com and its b****** engine, Gotransverse, to provide a seamless ‘quote to cash’ process to increase efficiency and provide a 360 degree view of payments within the business.

Hiroki Takeuchi, CEO GoCardless, said: “We are delighted to welcome 8×8 as a customer and look forward to helping them manage their recurring payments as they grow their business globally. Demand for collaborative communications technology is growing at an accelerated pace right now. Our goal is to provide a robust way for 8×8 to collect its recurring payments quickly and efficiently so that it can focus on keeping the world connected.”