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Genpact Named a Leader in BPO for AML and KYC by IDC MarketScape Report

Report Cites Genpact Cora, Strategic Acquisitions, and Domain Expertise in Driving Transformation for Clients

Genpact, a global professional services firm focused on delivering digital transformation, announced that it has been named as a Leader in the IDC MarketScape: Worldwide Business Process Outsourcing for AML and KYC 2019 Vendor Assessment*.

“Genpact leverages its digital business platform, Genpact Cora to create optimal business process designs for its clients,” said Steven D’Alfonso, Research Director, Compliance, Fraud and Risk Analytics Strategies. “Genpact’s digital process expertise, financial services industry expertise, and experience from running complex business processes for clients, enables their financial services clients to digitally transform operations.”

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The IDC MarketScape report recognized Genpact’s investments in financial crime management including the acquisition of riskCanvas. It further highlights Genpact’s distribution of clients across the Americas, EMEA, and APAC regions such as Australia, and Japan, underscoring a solid global delivery system. Genpact has established eight centers of excellence (COEs) between the United States, India, and the Philippines.

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Genpact’s end-to-end capabilities across digital technology, consulting services, and intelligent operations help financial institutions reimagine their AML, KYC, and fraud functions. Genpact is focused on driving Financial Crime Risk Management as a Service: with integrated solutions focused on outcomes, providing a robust environment to drive valuable and regulator-ready innovation, risk mitigation, quality operations, and better customer experience.

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“Regulators are becoming more comfortable with financial institutions using innovation to combat money laundering,” said Manish Chopra, global risk and analytics leader, Genpact. “Our anti-financial crimes as-a-service bundles investigations with enhanced prioritization on our cloud-based platform to drive better productivity and compliance.”

Risk and compliance services require specialized professionals who can keep pace with constantly evolving regulations and practices. To continue to foster skills in this area, Genpact recently created its Financial Crimes and Compliance Talent Academy. This program helps build a training ecosystem to encourage early careers, chart out learning journeys for existing talent, and provide certifications to upskill talent.

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