Total Expert, the fintech company behind the first fully-integrated marketing and customer experience platform for the mortgage and financial services industries, today announced Josh Lehr joins as its new Director of Strategy, Consumer Direct.
Josh brings more than 18 years of financial services experience and 8 years of mortgage industry knowledge to Total Expert. Most recently, he served as Industry Development Manager at Mortech (owned by Zillow Group) where he worked with the Nation’s top online lenders and lead sources to grow Mortech and Zillow Group’s online lending product suite.
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In his new role as Director of Product Strategy, Consumer Direct, Josh will focus on expanding Total Expert’s suite of mortgage technology solutions for lenders and loan officers. Specifically, his teams will focus on expanding offerings for lead management and sales productivity tools that can be leveraged from the initial point of consumer contact through the entire origination process.
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“In recent years, we have seen a steady increase in consumers utilizing online resources to find and communicate with their next mortgage lender,” says Lehr. “These customers expect quick responses and transparency throughout the loan lifecycle. We have a great opportunity to help lenders exceed these borrower’s expectations. It’s an exciting challenge to help expand Total Expert’s technology solutions to improve the mortgage journey for lenders and borrowers alike.”
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