SALMON Health and Retirement Chooses Medline and OnShift to Improve Workforce Engagement

Technology-based partnership to deliver an innovative employee experience

SALMON Health and Retirement, a senior living organization with eight communities across Massachusetts, has selected OnShift’s human capital management software platform to deliver an innovative employee experience to their 1,500 employees.

Through a new collaboration with Medline, SALMON Health and Retirement has begun implementing OnShift’s software to provide flexible employee schedules, drive down labor costs, engage staff and improve quality of care through consistent staffing.

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“Taking care of our staff is the number one priority at SALMON Health and Retirement. OnShift provides our employees the visibility and flexibility required to achieve a better work-life balance, which is needed now more than ever,” said Courtney Sibinich, recruitment manager for SALMON Health and Retirement. “Our partnership with OnShift gives our team members a powerful, modern experience that leads to better engagement and retention long-term.”

SALMON Health and Retirement employees are leveraging OnShift’s mobile app to access shifts and manage their schedules. In 2020, over 5,000 shifts were filled by employee-generated requests, saving the organization significant administrative time and improving employee satisfaction. In addition, community leaders rely on OnShift’s robust messaging system to effectively communicate open shifts and other updates with employees. These communications have been critical during the pandemic, reaching all employees with important and timely updates including policy changes, CDC guidance and COVID-19 infection control guidelines.

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In the coming months, SALMON Health and Retirement will expand its use of OnShift by implementing OnShift’s employee engagement solutions. With OnShift, the post-acute care provider will be able to easily capture employee feedback through pulse surveys, reward staff for positive behaviors, and offer access to earned but unpaid wages between paychecks.

“The pandemic exacerbated workforce issues in the long-term care sector. SALMON Health and Retirement is addressing these challenges and leading the way with their use of OnShift’s software to foster the well-being of their employees, improve operational efficiencies and control costs,” said Shawn Scott, vice president of strategic business development, Medline’s Post-Acute Care division. “We are pleased to work closely with the organization, together with OnShift, on their commitment to making an even bigger impact on the lives of their dedicated and caring employees.”

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