Avaya Expands Free Offers for WFA Apps to Help Businesses Respond to the COVID-19 Pandemic and Protect Employee Health

As Organizations Everywhere Turn to Remote Team Collaboration, Avaya Is Providing More Free Software to Stay Engaged, Productive and Connected

With the COVID-19 pandemic continuing to affect businesses around the world, Avaya Holdings Corp.  is expanding its free offers of communication and collaboration apps that are enabling organizations globally to empower remote workers and effectively engage with customers and colleagues. The ability to work-from-anywhere is critical to ensuring business continuity while keeping employees safe.

“As we are transitioning to more remote work and collaboration, we are depending on our Avaya solutions more than ever before”

Effective immediately, Avaya is offering free 60-day access to Avaya Spaces, a cloud meeting and team collaboration solution accessible from a browser or mobile app that enables people and organizations to connect and collaborate remotely – and goes beyond integrating chat, voice, video, online meetings and content sharing. Initially offered free to education institutions and eligible non-profit organizations worldwide to help during the COVID-19 pandemic, Avaya Spaces is now available for free to organizations of any kind that need a simple, secure, and effective way to track communications and manage tasks when travel and connectivity are limited.

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Additionally, the company is now offering free 90-day licenses to a wide range of Avaya unified communications solutions compatible with virtually every Avaya platform, to enable organizations to transition their teams into remote work environments to stay engaged and collaborate from anywhere in the world. The Avaya unified communications portfolio enhances engagement and productivity with powerful capabilities related to calling, collaboration and meetings, as well as a range of flexible, connected phones and devices.

As organizations worldwide rapidly shift to remote operations, Avaya has empowered over 300,000 workers to connect and collaborate remotely, and has seen a 700 percent increase in video collaboration traffic on the Avaya Spaces platform, helping ensure business and organizational continuity. For example, EVO Payment International is among the largest fully integrated merchant payment processors in the world, and needed to quickly adapt to a remote workforce. “As we are transitioning to more remote work and collaboration, we are depending on our Avaya solutions more than ever before,” said Richard Shaget, Global VP – Network and Telecom, EVO Payment International. “Avaya unified communications and collaboration solutions are part of our business continuity efforts and are enabling us to continue to meet the needs of our customers and keep our workforce safer and productive during this challenging time.”

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Further examples of organizations where Avaya has made a positive impact include:

• AAA of Southern California, one of California’s largest insurers and the largest member of the AAA federation providing roadside assistance, DMV and travel services, turned to Avaya to enable 10,000 staff members to w************* while continuing to serve their members
• General Atomics, a U.S.-based defense and diversified technologies company and one of the largest global defense contractors, enabled 1,000 workers to work remotely with the help of Avaya’s Spaces
• A preeminent integrated resorts brand featuring luxury hotel rooms, high-end retail space, dining, entertainment, convention and gaming was able to empower over 1,000 remote workers with Avaya Spaces
• One of the largest healthcare providers in the southwest United States, with more than 10,000 Avaya unified communications users, is able to maintain its high level of health services while moving staff to a work-from-home environment to help ensure their safety

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