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NTSCOM Selects Dubber for Unified Recording & Conversational Intelligence

  • NTSCOM launches Dubber for Microsoft Teams across its broad installed base 

  • NTSCOM utilizing Dubber’s existing integration for MS Teams via iPILOT, servicing enterprises in North America, EMEA and South East Asia 

  • Dubber – a leading certified recording service for compliant call recording on Microsoft Teams – enables NTSCOM customers and its partners to switch on and deliver value immediately, with first significant large enterprise commencing deployment

  • Enhances Dubber’s position as the supplier of choice for MS Teams via Service Providers

Dubber Corporation Limited the leading conversational intelligence and unified recording platform for service providers and their customers globally, announced that it has signed an agreement with NTSCOM. NTSCOM is headquartered in Las Vegas, Nevada, and delivers services across the United States and internationally.

Dubber will further elevate NTSCOM offerings to automate conversational intelligence and unified recording, extending its ability to bring innovative solutions to Microsoft Teams. With a broad installed base spanning government, education, and healthcare sectors – all heavily regulated industries – Dubber’s compliant conversational intelligence will ensure regulatory mandates are met and the insights contained revealed.

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Michael Abenhaim, Dubber SVP of Americas:

“Dubber’s service, integrated with iPILOT, will be seamlessly provisioned with NTSCOM offerings and Microsoft Teams, enabling Dubber to be uniquely delivered as a service so that NTSCOM, its customers, and partners can switch on and deliver value immediately.

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NTSCOM is an important component of our service provider partnership strategy and we aim to become a key attribute to their success.  By coming together, we provide the key value differentiation customers are looking for, and service providers require, to continue meeting the needs of the quickly evolving telecommunications landscape.  Everyone at Dubber and NTSCOM is very excited by this new partnership.”

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Aaron Barnes, NTSCOM CEO:

“We are thrilled to partner with Dubber as their solutions are a natural fit into our current offerings and are immediately available from our network. We have already commenced deploying Dubber services into major enterprise accounts such as TD SYNNEX and Konica Minolta.

While compliance recording and analytics are integral to furthering our customers’ experience, we’re equally excited about the opportunity to address the need for automated workflows and productivity based insights on Dubber. Adoption of the Dubber platform illustrates NTSCOM’s commitment to delivering the best-in-industry solutions to enhance our customer experiences.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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