Richtech Robotics Forges Strategic Partnership with MAC USA, Revolutionizing Service Industry Dynamics

Richtech Robotics a trailblazer in collaborative robotic solutions for the service industry, announces a strategic alliance with MAC Marketing LLC (“MAC-USA”), a leading Vietnamese point-of-service (POS) provider. This groundbreaking partnership aims to revolutionize how merchants streamline their operations and elevate customer experiences through cutting-edge automation.

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As part of this partnership, MAC-USA will integrate Richtech Robotics’ state-of-the-art robotic solutions, ADAM and Matradee L, into their POS systems. Through a seamless application programming interface (API) connection, ADAM will fulfill beverage orders instantaneously upon transaction, while Matradee L will prepare for food deliveries upon POS order confirmation.

“Our collaboration with MAC-USA signifies a leap forward in leveraging technology to enhance operational efficiency and customer satisfaction,” remarked Matt Casella, Richtech Robotics’ President. “We’re excited to empower MAC-USA’s merchants with our innovative robotic solutions, revolutionizing the way businesses operate and connect with their clientele.”

With over a decade of industry expertise, MAC-USA has garnered acclaim for its disruptive approach by eliminating extra fees, providing a transparent and cost-effective model for merchants. MAC-USA processes over $1 billion in transactions annually.

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As part of the collaboration, MAC-USA will spearhead an extensive marketing campaign to introduce ADAM and Matradee L as premier upgrades to its POS system, targeting both existing and new merchants. This initiative aligns with Richtech Robotics’ vision of pioneering a harmonious future where automation enhances interactions, productivity, and overall industry excellence.

Richtech Robotics is a provider of collaborative robotic solutions specializing in the service industry, catering to the hospitality and healthcare sectors. Our mission is to transform the service industry landscape by seamlessly integrating cutting-edge automation, thereby enhancing customer experiences and empowering businesses to achieve unparalleled levels of excellence and satisfaction.

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