TopBloc announced the expansion of its Office of Customer Experience and its intention to expand its offerings to include advisory support and services, including enterprise systems assessment, strategy support, and road mapping. TopBloc’s Office of Customer Experience will focus on supporting Workday prospects and customers alike by providing comprehensive advice that enables them to make strategic decisions and maximize the impact of their Workday investment. The expansion of this function marks another milestone for TopBloc as the company continues to enhance its offerings as a comprehensive Workday Services Partner.
“TopBloc’s Office of Customer Experience is made up of accomplished executives with real and recent customer experiences that are focused on helping TopBloc’s current and prospective customers maximize their Workday investments. They bring strong industry expertise and will provide strategic and tactical insights and solutions to our clients,” says Christopher Ford, Senior Vice President and Head of Customer Experience at TopBloc.
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In conjunction with the announced expansion of the Office of Customer Experience, TopBloc shared that several new executives will be joining the organization:
- David Sun is TopBloc’s new Senior Vice President of Customer Experience, focused on the Office of the CFO. David was one of the first 50 employees at Netsuite, and brings more than 30 years of experience in ERP/EPM, spanning Oracle, Netsuite, and Workday/Adaptive to TopBloc.
- Peter Gong will be joining TopBloc as Vice President of Customer Experience, focused on the Office of the CIO. He previously served as Workday Global Systems Manager at Avenues: The World School, a full-platform customer. Peter brings his functional knowledge of planning, architecting, and deploying Workday across multiple global organizations to facilitate data-driven insights across the entire product suite.
- Lynn Cohen is TopBloc’s new Vice President of Customer Experience, focused on the Office of the CHRO. Lynn joins TopBloc from Pet Supermarket where she oversaw all aspects of people operations as the Vice President of Human Resources. Lynn is a Retail Industry thought leader who brings to TopBloc deep functional product knowledge across the Workday HCM suite.
All three new executives have decades of experience in their respective areas of Human Resources, Finance, and Enterprise Systems. They will leverage those experiences during the entire lifecycle of a Workday customer’s engagement with TopBloc.
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