Ultra-high-capacity and enhanced user experience ideal for broad range of industries, including couriers and distribution centers
Wise Systems unveiled an expanded version of its delivery automation platform that offers industry-leading, high-delivery capacity combined with further improvements to the easy-to-use interface. This latest edition gives route planners and dispatchers across industries an ideal mix of power, speed and automation to seamlessly manage large-scale delivery operations.
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“With additional capacity for high-volume industries, we’re streamlining planning and dispatcher roles, and complementing that with robust tools for managing the delivery day. This platform integrates with our clients’ last-mile ecosystems, and empowers their teams to improve operations while ensuring excellent customer service and driver experiences.”
This enhanced edition of the Wise Systems platform is ideally suited for large-scale, high-volume last-mile delivery fleets across a range of industries, including couriers, retail, food, beverage and others. It is featured in the Wise Systems booth (Booth # 320) at Manifest 2023, a leading conference focused on the ecosystem of innovation and transformation in supply chain and logistics.
The Wise Systems platform expands the ability to route, visualize and manage stops to include large volumes, offering the most intuitive user experiences for planners and dispatchers. It also offers resource flexibility, easily accommodating hybrid workforce models such as a combination of gig workers and FTEs.
“Next-generation delivery software requires the perfect balance of automation and control,” said Chazz Sims, Wise Systems CEO and cofounder. “With additional capacity for high-volume industries, we’re streamlining planning and dispatcher roles, and complementing that with robust tools for managing the delivery day. This platform integrates with our clients’ last-mile ecosystems, and empowers their teams to improve operations while ensuring excellent customer service and driver experiences.”
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“This latest edition of the Wise Systems platform will give our team even more power and flexibility, enabling them to be more effective and efficient and to put our customers first,” said Stephen Saladate, Operations Analyst, Donaghy Sales, a leading beverage distributor based in Fresno, California. “As a critical part of our last-mile ecosystem, the Wise Systems platform streamlines the planning, execution and coordination of our last-mile operations, and integrates seamlessly with our other systems.”
In addition to existing capabilities, the updated platform offers new value to planners, dispatchers, and delivery recipients.
- Planners and dispatchers using the Wise Systems platform can employ all the tools they have come to love along with support for ultra-high daily stop volumes. The enhanced experience lets users quickly visualize route and route trajectory, stop, and customer information and use intuitive, drag-and-drop and on-screen editing. This combined with easier searching, task list with timeline of actions for each, color-coded routes, and color-coded stops simplify route planning so that dispatchers can respond more quickly to day-of-delivery issues during route execution. The platform also streamlines the management of multiple distribution centers with consolidated visibility and editing.
- For delivery recipients, Wise Systems delivery notification messages can include brand-specific messaging and stop details. Each communication is delivered with the intent to improve the overall customer experience and drive increased brand loyalty.
Trusted by the world’s largest brands, Wise Systems is a delivery automation platform that streamlines every step of last-mile delivery operations. For teams that want to strike the perfect balance between customer experience and operational efficiency, the Wise Systems platform continuously improves customer service, fleet efficiency, and reduces fleet mileage, carbon footprint and late deliveries.
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