ZOOM+Care, the leading provider of on-demand healthcare in the Pacific Northwest, has announced expanded capability of its telehealth services. To give patients more choices in how they receive their healthcare, the company has added VideoCare to its virtual lineup.
The move is also, in part, to help reduce exposure risk from the continued spread of the COVID-19. The launch builds on previous measures the company has taken in response to coronavirus, including the introduction of PhoneCare, and offering free COVID-19 screening via their chat service, ChatCare.
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Through VideoCare, patients can receive diagnosis, treatment, and prescription medication for a wide range of health concerns. Compared with Chat, Video visits offer a more personal and comprehensive level of care, allowing ZOOM+Care doctors to identify, diagnose, and examine the visible and audible signs of injury and illness. In the coming weeks, ZOOM+Care will begin offering VideoCare for specialty concerns, such as Mental Health, Internal Medicine, and more.
ZOOM+Care had been planning to launch VideoCare later this year. However, the company opted to move up its launch date in response to the emergence of COVID-19.
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“As the COVID-19 pandemic evolves, the need for virtual care has never been greater,” says ZOOM+Care CEO, Torben Nielsen. “Amid a crisis, my team brought this concept to life drastically ahead of schedule. Their resilience and creativity have been amazing.”
Nielsen continued: “We know that social distancing is the most effective strategy to slow the spread of COVID-19. Now our patients can visit with a ZOOM+Care provider face-to-face, in a safe environment, without risking exposing themselves or others.”
ZOOM+Care is encouraging everyone to take advantage of their virtual healthcare options whenever possible, to help protect both their patients and providers. To make these services as accessible as possible, the company has updated its policies and extended its telehealth hours.