Leader in AI-powered experience orchestration strengthens commitment to support state, local and education institutions moving to the cloud…

Genesys, a leader in AI-powered experience orchestration, has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at…

Genesys highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX platform. With nearly 30%…

Avtex to support deployment of Daon IdentityX to Genesys Cloud CX customers Daon, the Digital Identity Trust company, announced the availability…

transcosmos inc. hereby announces that the company has started offering a cloud contact center platform, Genesys Cloud CX provided by Genesys Cloud…

New Integration Helps Cross-functional Teams Communicate and Collaborate, Reducing Customer and Employee Friction and Increasing Loyalty 8x8, Inc. a…

Genesys Cloud CX customers gain added flexibility and data protection for customer engagement solutions across digital and voice channels Nuance…

As contact centers are relying on digital, remote-first operations, Verizon Business announced the addition of Genesys Cloud, as part of the company’s…

Genesys deepens partnership with Microsoft to help enterprise contact centers improve employee and customer experiences Genesys, a global leader in…

Across the United States, UnityBPO supports clinicians in their use of technology, clinical applications, and EHRs and assists patients in the digital…