SURVEIL-X Behavior, included in the SURVEIL-X Conduct Surveillance suite, creates a single employee behavioral profile to provide insights…

CXone Mpower is the only complete CX AI offering enabling advanced augmentation, seamless skill transfer between humans and AI and advanced AI…

Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services…

Three groundbreaking solutions expedite the speed of investigations by over 50% with the power of Generative AI NICE Actimize, a NICE business,…

The combination of two leaders creates the market's only CX interaction centric cloud platform with full convergence and the most advanced…

New Enlighten AI innovation, Microsoft Azure availability, and Next-Gen WFM Forecasting help CXone customers increase productivity without adding…

NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth…

Europcar standardizes operations and empowers agents to deliver exceptional CX on a unified AI driven cloud platform NICE announced that Europcar…

Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara,…

NICE announced that Oodle Car Finance, one of the fastest growing motor finance companies in the United Kingdom (UK), has selected NICE’s artificial…