HealthBook+ Integrates Kore.ai’s HealthAssist Conversational AI to Power its Digital-First Care Platform

HealthBook+, the digital-first, AI-powered early identification and guidance platform that allows individuals to own their health, announced that it has integrated HealthAssist conversational AI technology from Kore.ai into its platform. HealthBooks+ CEO Christopher Turner will be present on the Kore.ai booth #8133 to discuss the integration at the HIMSS23 Global Health Conference & Exhibition, which commenced today in Chicago.

HealthBook+ empowers individuals to take appropriate health actions based on a holistic analysis of their confidential health and related information, sourced from their provider-based electronic health records, health plan claims data, personal wearable health trackers and other connected devices, Social Determinant of Health profiles and via self-reporting. Proprietary predictive analytics and AI models are applied to identify potential conditions early on. Next best health actions are then presented to the individual along with options for them to easily connect with their healthcare providers.

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Named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms in 2022 and 2023 – Kore.ai automates voice and digital interactions to deliver human-like experiences for individuals. More than 200 global 2000 companies trust Kore.ai’s experience optimization (XO) platform and its industry solutions service more than 200 million users worldwide.

Kore.ai has embedded its deep healthcare expertise into its XO platform to deliver HealthAssist – designed to automate conversations and interactions for healthcare providers, payers, and life science organizations. HealthAssist is an intelligent, HIPAA compliant conversational AI solution that provides a digital-first, human-like conversational experience through voice and text interactions with patients, members, caregivers, providers, agents, employees, and consumers.

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HealthBook+ is leveraging HeathAssist to support its Seréa Digital Human and secure chat functions, which interact with individuals and leverage their health information to tailor human-like responses, questions and suggestions based on what information an individual provides.

“We are delighted to be leveraging Kore.ai’s industry-leading conversational AI technology,” said HealthBook+ CEO Christopher Turner. “Incorporating the best human-like conversational capability into our platform is key to its acceptance and widespread use in this highly personal application.”

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