ConverseNow Pioneers Global Movement Toward Ethical AI as Founding Member of Conversational AI Leadership Council

ConverseNow, the leading voice AI technology platform for restaurants, joined the Conversational AI Leadership Council, an organization bringing together the world’s foremost AI thought leaders to promote ethical AI, AI regulation and consumer protection. As an inaugural Council member, ConverseNow has signed the Ethics & Integrity Charter for LLM-Based AI, a two-page document which provides philosophical guardrails around technologies like OpenAI’s ChatGPT and Google’s Bard.

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Dedicating itself to creating responsible AI since its founding in 2018, ConverseNow continues to promote the advancement of AI across a multitude of business fields, always with the consumer in mind. Joining the Conversational AI Leadership Council allows ConverseNow to continue pushing their technology forward while also shaping the ethical practices influencing AI’s rapid evolution.

“AI is already changing the world around us, and now is the time for organizations leading that change to hold themselves accountable what we create,” said Ben Brown, Vice President of Marketing and Customer Experience at ConverseNow, who signed the charter on behalf of the company. “Services like ChatGPT, Bard and our own set out to make people’s lives better, and joining this esteemed group helps us create the gold standard of ethical AI for generations to follow.”

The Conversational AI Leadership Council, and resulting Ethics & Integrity Charter for LLM-Based AI, brings together technologists trusted within their own organizations to promote six core pillars around effective regulation and consumer protection pertaining to AI technology: Transparency, inclusivity, accountability, sustainability, privacy and compliance.

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ConverseNow signed the charter at Project Voice, an annual summit for AI thought leaders.

“AI has uniquely brought political liberals and conservatives together with an urgency to protect our shared future. This Ethics & Integrity Charter for LLM-Based AI represents some initial fruit of that labor, and we’re excited to share it with local, state, national, and international regulators the public has entrusted to turn principles into action,” said Bradley Metrock, CEO of Project Voice.

“With so many people jumping onto the AI bandwagon, it’s imperative for those who have been working in AI for years to help set regulations for others to follow,” said Vinay Shukla, CEO and Co-Founder of ConverseNow. “We’re proud to be a leader in AI, and to continue exemplifying a people-first philosophy we believe every technology company should value.”

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