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DRUID and RoboRana Group Forge a Strategic Partnership

DRUID, a global leader in conversational AI technology, is delighted to announce a strategic partnership with RoboRana Group, a fast-growing innovator in process optimization and automation with a strong focus on data-centric solutions.

This collaboration promises to reshape the landscape of process automation and revolutionize the way businesses interact with their customers and internal processes.

DRUID, renowned for its conversational AI platform, empowers organizations to create human-like chatbots for a wide range of business applications. Their intuitive no-code interface simplifies chatbot development, management, and optimization, enabling businesses to engage users effectively and enhance operational efficiency.

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RoboRana Group, originally established in Belgium and expanding into the Netherlands in 2020, has earned a reputation for assisting organizations in streamlining data-intensive business processes, reducing manual work and errors, minimizing costs, and elevating the overall customer experience. Their approach is marked by a dedication to leveraging low-code/no-code platforms and harnessing data insights for process improvements. At RoboRana Group, the customer takes center stage, and the focus remains unwaveringly on delivering technology-agnostic support.

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“Our partnership with RoboRana Group represents a significant step forward in realizing our vision for the future of conversational AI. At DRUID, we believe in the transformative power of AI-driven conversations, and this collaboration will empower organizations to redefine how they interact with both their customers and their internal processes. We’re excited to combine our expertise with RoboRana Group’s innovative solutions to drive digital transformation across industries”, added Liviu Dragan, CEO DRUID.

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Roel Hoeks, Managing Partner at RoboRana Group in the Netherlands, expressed his enthusiasm about the partnership, stating, “The partnership with DRUID grants us additional opportunities to develop our share in the market, where our clients can rely on us for technology-agnostic support. We strongly believe that conversational AI will play a crucial role for businesses in their interaction with both clients and processes. Being able to interlink humans with processes in a human-like manner—24/7 with close to no human interaction—will bring new opportunities. We are happy to build on the expertise and technology of DRUID, one of the market leaders in this field, by means of this partnership.”

The collaboration between DRUID and RoboRana Group is poised to usher in a new era of process optimization and automation, underpinned by human-like interactions through conversational AI. Together, they share a vision for the future of work centered around natural conversation, presenting innovative solutions for organizations seeking to thrive in an era of heightened automation and digital transformation.

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[To share your insights with us, please write to sghosh@martechseries.com]

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