AI represented more than 10% of Genesys Cloud bookings during the period Genesys, a global cloud leader in AI-powered experience…

Company reaffirms goal to achieve carbon neutrality by 2030 and net-zero emissions by 2040 Genesys, a global cloud leader in…

Company further extends its AI-powered experience orchestration capabilities beyond traditional service channels to meet customers where they want…

Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…

Leader in AI-powered experience orchestration strengthens commitment to support state, local and education institutions moving to the cloud…

Sentient Machines, a fully AI-driven omni-channel conversation platform, now combines with Genesys Cloud for game changing actionable insights to…

Genesys recognized as a worldwide leader for general-purpose conversational AI Genesys, a global cloud leader in AI-powered experience…

Human collaboration solutions enable Genesys Cloud CX® customers to deliver more personal, tailored support Glance, the leader in Guided CX…

Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions…

The leading environment to provide voice channels to text-only chatbots combines with Genesys Cloud CX to give companies the ability to greet their…