Fifth annual Customer Data Platform Report shows embracing CDPs that are interoperable with data warehouses is key to capitalizing on AI…

Microsoft Dynamics 365 Customer Insights customers will get access to Typeface’s brand and audience-personalized AI seamlessly within their…

Users can expect a comprehensive, near-real-time understanding of contact drivers, customer sentiment, satisfaction, and preferences with Call Journey…

Businesses Make Smart Decisions and Grow Revenue with BlastPoint’s Predictive Machine Learning Technology BlastPoint, a minority-led AI consumer…

ML-powered service helps companies match and link records stored across multiple applications, channels, and data stores ActionIQ, Amazon Ads,…

SOCi the leading comarketing cloud for multi-location enterprises, has launched SOCi to empower businesses to proactively collect continuous…

Brightflow AI, the financial data and intelligence platform that empowers small businesses to take control of their cash flow and make data-backed…

Integration with Zoom Meetings empowers organizations to gain deeper insights into customer needs and revenue opportunities CallMiner, the…

Medallia, the global leader in customer and employee experience, announced Medallia Experience Orchestration (MXO), a platform that helps companies…

Adobe announced new services in Adobe Analytics, delivering a single workspace for brands to unify data and insights across all media types, now…