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Bots/Intelligent Assistants
Zycus’ AI-Powered Bots Transforming Accounts Payable Operations Across Industries
Zycus, a global leader in AI-driven Source-to-Pay software solutions, announced that its AI-powered, self-learning Merlin Bots have achieved the…
CallMiner and Intradiem Announce Partnership to Take Action on Behavioral Insight in Contact Centers
CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced a partnership with Intradiem,…
Solvvy Achieves SOC2 Type 1 Compliance
Solvvy, the next-gen chatbot platform, announced the successful completion of its Service Organization Control (SOC) 2 Type 1 examination with zero…
Akamai Technologies Joins Massachusetts Technology Leadership Council’s Tech Compact
State's Largest Technology Group Requires Members to Commit to Measurable Race Parity Targets
Akamai Technologies, Inc., the intelligent edge…
Cerence Introduces Cerence Pay for Voice-Powered Payments in the Car
Cerence Inc., AI for a world in motion, launched Cerence Pay, a new product that delivers a secure, contactless payment experience in the car through…
CallRail Enhances Conversation Intelligence Product with AI-Powered Call Analysis
CallRail, a lead-focused analytics platform, announced a new version of its Conversation Intelligence product that helps businesses of all sizes…
RealPage Sees Success with AI ChatBot Named “Paige”
RealPage, Inc., a leading global provider of software and data analytics to the real estate industry, introduced an AI ChatBot earlier this year as…
Zycus Launches AI-Driven AP Automation Bots
Zycus, a global leader in A.I. driven Source-to-Pay software solutions, extends its plug-and-play A.I. capabilities to the far end of the procurement…
Unscrambl Integrates With Microsoft Teams to Let Users Converse With Enterprise Data
Unscrambl's conversational analytics software 'qbo insights' is now available as qbo app for Microsoft Teams. qbo, by enabling natural language access…
Survey: Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid…
eGain, the leading provider of customer engagement solutions, announced that chatbots ranked at the bottom among digital touchpoints in customer…