Industry Perspectives

More and more, computers are beating us at our own games. Among the AI-led defeats that have seen the most coverage are chess, Go and shogi (Japanese…

There is no doubt that the shift to “learning from experience” aka learning from data is transforming marketing as we know it. Artificial Intelligence…

I remember when the thought of Augmented Reality seemed like a pipe dream — something we thought could only be found at the end of a rainbow or in an…

A company’s network used to be contained within physical walls. Employees simply went into the office, logged on to a computer that kept information…

The idea of AI taking over the majority of jobs currently performed by humans seems the stuff of science fiction. There are simply some jobs that a…

It’s a popular approach, even in this age of email and social media. Just about any day, someone who is in or near retirement checks their mailbox…

As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s…

Many industries are already excited about the opportunities blockchain offers for them. Blockchain can facilitate government and public services,…

AI is far past the hype stage and is already making a measurable impact on the business landscape. The same can be said for big data. How significant…

Artificial Intelligence (AI) is a key player in how technology got to its current state. It is already widespread in many industries, including…