Chatbots & Intelligent Assistants

Cloud-based chat software solution helps businesses reduce cost of contact centers while increasing customer satisfaction UNIFY – a…

5 Simple Questions Will Provide the Answer Chatbots versus AI (Artificial Intelligence) Assistants is there a difference?  As AI Assistants and…

The sales enablement provider adds video coaching, chatbot support and enriched adaptive intelligence capabilities to the Bigtincan Hub…

After Enabling Messages via SMS and Facebook, El Al Is Launching a Customer Service Response on Whatsapp. Chief Digital & Information Officer,…

Logmein Recognized for Empowering Companies to Deliver Smarter, More Personalized Customer Experiences LogMeIn announced that its flagship…

MediaTek completes integration of DOCOMO's AI Agent system on the MT8516 MediaTek announced it has completed the integration of…

New Product Features Real-Time AI Tools to Help Call Center Teams Have Smarter Customer Conversations Dialpad, the only AI-driven, cloud-native…

Banking CIO Outlook magazine names ENACOMM to “Top 10 Retail Banking Solution Provider” List, Taps ENACOMM CEO for Insight on Technologies…

Seven technology trends stand to reshape how we consume, how we connect and even how we perceive the world around us in 2019, says Telenor Research…

Site24x7 chatbot for Microsoft Teams allows DevOps and application teams to remain in zone of work even during IT incidents Site24x7, the…