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Customer Experience
Evergent and JCOM Announce Partnership to Introduce Smart Art B2B Subscription
Evergent, the customer management and monetization leader for streaming and digital subscription businesses, announced a new partnership with JCOM…
Revature and Salesforce Expand Partnership to Build a Talent Pipeline Trained and Certified in…
Revature, the largest employer of entry-level technology talent in the United States, and Salesforce, the global leader in Customer Relationship…
Dentsu Group Acquires a Majority Stake in Extentia to Strengthen Customer Transformation and…
Dentsu Group Inc. announced that it has entered an agreement to acquire a majority stake in Extentia, a global technology and services firm with a…
Rethink Behavioral Health Recognized as Top Customer Focused Solution
Capterra recently released its 2022 Mental Health Software Shortlist and gave Rethink Behavioral Health its top ranking based on customer reviews. The…
ChurnZero Recognized for Best Feature Set and Relationships in Customer Success Software
ChurnZero, a leading Customer Success platform, announced that it has been recognized for its leadership in the customer success sector by…
PLDT Expands Strategic Collaboration with Amdocs to Provide Enhanced Digital Customer Experience
Extension of managed services agreement will enable faster delivery of new offerings, with increased flexibility and choice for its consumers
Amdocs,…
Lytics Launches Private Instance and Private Cloud on Google Cloud
Lytics, a leading customer data platform (CDP), announced the launch of Lytics Private Instance and Lytics Private Cloud on Google Cloud. A full set…
Zipments.io Online Customs Invoice Adds Automatic Tariff Classification using Artificial…
Zipments.io announced that their online customs invoice platform for USA and Canadian shipments now has automatic tariff classification built-in,…
Evergent and JCOM Announce Partnership to Introduce Smart Art B2B Subscription Services
New agreement to support flexible subscription management and other key functions for new service in Japan region
Evergent, the customer management…
SD Worx Chooses Talkdesk Contact Center Solution
Leading European HR services provider puts people at the heart of contact center transformation that features Microsoft Teams integration…