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Customer Experience
Idiomatic Earns Investor Support for AI-Driven Customer Intelligence
Idiomatic, a proven customer intelligence innovator, announced the close of a $4 million seed round led by Freestyle. Translating customer feedback…
Harte Hanks Selected for B2B Lead Generation Program
Harte Hanks Inc., a leading global customer experience company focused on bringing companies closer to customers for nearly 100 years, announced that…
SAS a Leader in Real-Time Interaction Management per Independent Research Firm Report
As brand marketers continue to prioritize customer experience (CX), those that will see the most ROI in the coming year are those using a Martech…
Swisscom and SANDSIV Look Forward to Continued Success After Celebrating Year One of Their…
SANDSIV’s highly secure, hyper-modern, on-premises VoC solution has enhanced Swisscom’s position as a leader in Customer Experience
Swisscom,…
Enterprise Communications Leader – Welltel – Acquires Wren Data And Eleven To Cement…
The move creates a strategic partnership with industry-leading CX giant Genesys and prompts a rebrand to - DigitalWell - reflecting the expanded…
Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic…
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to…
[24]7.ai positioned as the Leader in the 2022 SPARK Matrix for CX Management Services by Quadrant…
The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading CX Management Service providers…
Medallia’s Thunderhead Named a Strong Performer for Real-Time Interaction Management by Independent…
Thunderhead received the highest score in the Current Offering category among the Strong Performers
Medallia, Inc., the global leader in customer…
Split Payments Innovator Anyday Selects ComplyAdvantage For Award-Winning Customer Screening and…
ComplyAdvantage, a global data technology company transforming financial crime detection, announced that Anyday, a Danish Fintech that offers fair and…
Merkle Launches Inflation Resilience Dashboard to Support Business and Marketing Strategy Decisions
First-of-its-kind tool combines granular data to reveal the true impact of inflation and create better customer experiences
aMerkle, dentsu's leading…