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Customer Experience
Genpro, a Leading North American 3PL, Digitizes Operations and Transforms Customer Experience with…
Turvo, provider of the world's leading collaboration application designed for the supply chain, announced that Genpro, Inc., a leading New…
KLAS Research Spotlight Report Reveals 100% of Customers Interviewed Would Buy Codoxo’s Forensic AI…
Codoxo, a trusted provider of healthcare artificial intelligence solutions for healthcare payers and agencies, has received exceptional customer…
Creative Virtual Partners with SMG to Improve the Digital Customer Experience
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to…
LivePerson Announces Return of Signature, In-person Executive Community Events in London
LivePerson, a global leader in Conversational AI, announced the return of its signature in-person Executive Community events in the EMEA region with…
Medallia Announces Partnership with WNBA’s Washington Mystics
Medallia, Inc., the global leader in customer and employee experience, announced a partnership with the Washington Mystics, the 2019 WNBA Champions.…
Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences
Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster…
Sprinklr Platform Now Available in the Google Cloud Marketplace
Sprinklr, the unified customer experience management platform (Unified-CXM) for modern enterprises, announced that the Sprinklr platform is now…
Mapp Updates its Insight-led Customer Experience Platform
Mapp Cloud now integrates with the leading B2C digital commerce platform (VTEX), expands into the “No-code” domain (via Bubble.io) , and adds a…
Idiomatic Earns Investor Support for AI-Driven Customer Intelligence
Idiomatic, a proven customer intelligence innovator, announced the close of a $4 million seed round led by Freestyle. Translating customer feedback…
Harte Hanks Selected for B2B Lead Generation Program
Harte Hanks Inc., a leading global customer experience company focused on bringing companies closer to customers for nearly 100 years, announced that…