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Customer Experience
European Business Communications Provider Dstny Acquires Tactful AI to Accelerate Its Position in…
Dstny, the European leader in business communications, announced the acquisition of Tactful AI, a technology start-up based in the UK and Egypt, that…
First Insight Named a Major Player by IDC MarketScape for Worldwide Retail Price Optimization…
First Insight, Inc., the world’s leading Next-Gen Experience Management (XM) technology platform leveraging predictive analytics to transform how…
Empathy.co Sets New Standard for Ethical E-commerce With Latest Search and Discovery Platform
Leading retailers Massimo Dutti and Music Magpie to utilise Empathy’s technology as part of their online shopping experience
AI technology…
Vivun Raises $75 Million Series C to Transform B2B Selling as We Know it
Vivun, a global provider of Buyer Experience (BX) software, announced a $75 Million Series C round led by Salesforce Ventures, with participation…
Enhance Customer Communications with GhostDraft’s New Guidewire Marketplace App
Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for…
Fulcrum Lands $5 Million in Funding for Customer Data Personalization
Fulcrum, a leader in real-time personalization, announced it landed $5 million in funding, bringing the total amount raised to $7 million. Led by…
mParticle Democratizes Access to Its Enterprise Grade Customer Data Infrastructure Product
mParticle, the leader in customer data infrastructure, announced it would make its enterprise product available via two additional options including a…
New Research from Harvard Business Review Analytic Services, Sponsored by ServiceMax, Underscores…
As organizations move forward with digital transformation initiatives, migrating to an asset-centric model can deliver greater value in terms of…
TechSee Introduces Continuity, the Industry’s First Omnichannel Solution for Truly Customer-Centric…
TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of Continuity, a seamless solution to drastically…
BanBajío Elevates Digital Customer Experience with Volante Technologies
Volante Technologies, the global leader in cloud payments and financial messaging, is collaborating with Banco del Bajío on its payments modernization…