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Customer Experience
CRUX Launches ‘Fitbit for Knowledge’
Deployed on quality content platforms, the world’s first knowledge dashboard leverages innovative technology to show users how much they know about…
TruVideo and Outsell Partner to Bring Turnkey Smart Text Solutions to Automotive That Drive Revenue…
Video, texting and engagement leader TruVideo and Outsell, the only AI-driven customer data and engagement platform for the automotive industry,…
Loris Announces $12 Million Series A to Transform AI for Customer Service
Loris, the conversational AI software that assists human agents in real time to make customer support more human, empathetic, and scalable, announced…
New Qualtrics Employee Experience ID Boosts Recruiting and Retention Through Personalization
Employee Experience ID offers a unified view of every employee’s experience to build trusted relationships between employers and employees
Qualtrics,…
Industry Leaders Demonstrate How Responsible Data Sharing Can Unlock Value and Generate UK Savings…
Datum Future announced the results of its Customer Journey Sandbox - an initiative aimed at empowering people to access new services built on…
LexisNexis Reed Tech and Schlafender Hase Alliance Provides Mutual Customer Benefits for…
Current and prospective customers of both companies can leverage exclusive benefits as part of this new alliance ecosystem. Pharmaceutical labelers…
SugarCRM Partners with Redington Gulf to Expand Presence in the Middle East
Redington Will Offer Sugar’s AI-Powered Solutions for Sales, Marketing, and Service Professionals to Bolster Customer Experience and Business…
Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform
Spring 2022 product release delivers customer-led enhancements to build the total experience
Alida, a leader in Total Experience Management (TXM),…
ActionIQ Releases Industry First B2B Customer Experience Scorecard
ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard…
nuVizz Launches Auto Parts Delivery Solution for OEMs and Dealerships
nuVizz, a leading network-based last mile delivery and transportation management and customer experience SaaS platform, introduces nuVizz Auto Parts…