Customer Experience

Everise, a technology-driven customer experience (CX) service provider, announces the appointment of Nicole Palina-Pace as Chief Marketing Officer. An…

Company launches the Gong Reality Platform including new products and ecosystem integrations to drive productivity and effectiveness for revenue…

Qualtrics recognized as a Leader for Ability to Execute and Completeness of Vision Qualtrics, the leader and creator of the Experience Management…

The Gartner evaluation recognizes Alida for its vision and execution Alida, a leader in Total Experience Management (TXM), announced it has been…

Nielsen Brandbank, the leading provider of digital product content solutions, and Wynshop, the leader in digital commerce for local store-based…

As many companies continue to shift the way they work, leaning into hybrid strategies, LumApps and Coveo join forces to provide customers with…

Company extends its market leadership with journey analytics and conversational AI for marketing and sales, transforming customer and employee…

With massive growth and adoption of AI-powered conversation intelligence tools and expanding use cases across organizations, Invoca Academy provides…

AI Is Producing Improved Effectiveness and Efficiency in Both Customer-Facing and Back-Office CX Systems Across a Range of Industries and Use Cases…

ISG Provider Lens report sees Nordic companies also turning to the cloud to expand their businesses across the globe Enterprises in the Nordic…