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Sales and Customer Support
The Role of AI in Accelerating Digital Transformation in Traditional Industries
The transformative power of artificial intelligence (AI) has become a cornerstone for organizations striving to enhance digital transformation…
Scalable AI Integrations To Boost Business Workflows
Artificial intelligence (AI) has transformed industries by streamlining operations, enhancing decision-making, and fostering innovation. However,…
AI In Marketing: Why GenAI Should Be in All 2024 Marketing Plans?
Have you ever engaged yourself in Avatars and virtual influencers? Have you come across AI-generated videos or AI-generated content?
Yes, there you…
Panhandle Regional Planning Commission (PRPC) Awards Contract to Carbyn for Cloud-Native Call…
Public safety technology Carbyn has won the contract to provide Cloud-Native Call Handling to 21 Public Safety Answering Points (PSAPs) by the…
TaskUs and Mavenoid Join Hands To Enable AI-Powered Product Support
TaskUs and AI-powered product support platform Mavenoid announced their strategic partnership to combine expertise in AI and personalized product…
How Generative AI Is Changing Customer Service
Generative Artificial Intelligence is redefining not only how brands interact with customers, but also how they optimize their internal resources to…
SugarCRM Acquires sales-i to Drive Intelligent Account Management
Sales automation platform, SugarCRM announced it has acquired sales-i to improve B2B sales outcomes for customers. sales-i offers revenue intelligence…
Cognigy Unveils Advanced AI Agents for Sales & Marketing
AI-powered customer service solutions provider Cognigy announced the launch of its AI Agents for Sales and Marketing interactions. This cutting-edge…
Aligned’s AI Co-pilot Helps B2B Sales Teams Close Deals Even in Their Sleep
How do you picture an average tech sales employee?
You typically think of a fresh college graduate embarking on their first “real” post-secondary job…
Transforming Digital Communication with Conversational and Generative AI Tools: AiThority Tech Bytes…
The recent spurt of Conversational and Generative AI tools offers a wide range of applications to users deploying different platforms for Customer…