Sales and Customer Support

Powering Intelligent Support Organizations, SupportLogic Captures Real-time Voice of the Customer Without Surveys and Empowers Team Collaboration…

Business-to-business (B2B) customer support professionals are now able to optimize agents in valuable new ways with an innovative new reporting and…

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide,…

How to convert clicks into sales emphasizes on businesses’ desire to drive customers to their sites. Many are guilty of relegating the important…

Forethought, an AI enterprise company, unveiled its Customer Advisory Board. The group comprises industry leaders that advise on the future of AI in…

Adoption surges as customers adapt to rapidly shifting market conditions Customers such as AdventHealth, Icebreaker, Maersk, Orvis, Sun Basket and…

Dialpad, the AI-powered cloud business phone and contact center provider for modern businesses, announced a multi-year deal with Club Champion to…

Ascent Cloud announced it has updated its LevelEleven sales performance management solution on Salesforce AppExchange, providing customers with…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by global appliances…

ringDNA, the provider of AI-powered revenue acceleration solutions, announced it has hired Christine Hill as vice president of customer success to…