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Sales and Customer Support
Gong Names Shane Evans as Chief Revenue Officer
Gong, the Revenue Intelligence leader, announced that Shane Evans recently joined the company as chief revenue officer. In this role, he is…
AiThority Interview with Rebecca Clyde, Co-founder and CEO of Botco.ai
Generative AI has toppled many antique beliefs that existed in the customer success and communications industry. While the buzz around…
Pipedrive Unveiled AI-Powered Sales Assistant to Significantly Boost Sales Performance
A smart virtual assistant focuses on improving performance with personalized recommendations and analytics.
Pipedrive, the easy and effective sales…
AiThority Interview with Monica Lewis, Senior Director of Product Management at LinkedIn
In 2023, LinkedIn product management prominently features generative AI models for content creation and skills evaluation. According to the latest…
Five Things You Should Do to Ace your Customer Service Strategy with Artificial Intelligence
Customer Service Strategy with Artificial Intelligence can influence the way your customers interact with your brand during their buying journeys.…
AiThority Interview with Babak Pahlavan, Founder and CEO of NinjaTech AI
Most organizations are capitalizing on Artificial Intelligence (AI) capabilities to automate repetitive tasks to save time and resources. By 2035,…
AiThority Interview with Gijs van de Nieuwegiessen, VP of Automation at Khoros
In our ongoing AiThority interview series with the leading experts in the CS space, we are exploring the role of AI in the modern cloud contact…
How AI is Revolutionizing Customer Service for Businesses
Customer service stands as a crucial pillar today, directly shaping customer satisfaction and loyalty. However, the conventional methods of customer…
AiThority Interview with Fabrice Martin, Chief Product Officer of Qualtrics XM for Customer…
Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…
AI Puts the Consumer Back in the Driver’s Seat of Personalization
Recent survey data has shown that 71% of consumers now expect personalization when interacting with brands. Simultaneously, the industry has cracked…
