Sales and Customer Support

How do cloud contact centers benefit from using AI-powered recommendations for customer service? A: AI-powered recommendations merge personalized…

A Sales team is the lifeline of an organization that skillfully distinguishes genuine target prospects from those who may not yield fruitful results.…

Now more than ever, businesses need high-performing and productive teams. Knowing the impact of your teams’ efforts on revenue is essential to ensure…

If AI doesn't feature in your discussion on corporate strategy in 2023, you could be losing your competitive streak in the market. Of all the…

Artificial intelligence (AI) is transforming the Marketing, Sales, and Customer Service departments, delivering unmatched performance in a fraction of…

Last month, UiPath expanded its AI offerings with new-age Generative AI capabilities. The UiPath Business Automation Platform hooked onto GPT-4 to…

Nowadays, digital content is accessible to consumers at all times across devices — whether over mobile apps or programmatically. That’s why it’s…

Generative AI may be a new beast in the town, and yet to be fully tamed for the industry purposes. However, its impact on every business,…

Artificial intelligence (AI) is driving new innovations in the contact centers. A majority of the call centers utilize AI technologies to improve…

88% of customers say the experience they get from the service agents is just as important as the products they use when they decide to purchase again…