Browsing Category
Sales and Customer Support
Revolutionizing CX: Contact Center AI Takes Center Stage in 2023
A well-shared industry statistic, call centers face an annual employee turnover rate of 26%; a figure exceptionally high compared to the UK average of…
Salesforce AI Cloud: A Generative AI CRM Platform for the Salesforce Economy
The quantum leap in the area of generative AI has introduced massive reforms in the areas of marketing, customer service, sales, virtual designing,…
Leverage Artificial Intelligence Tools to Reduce Fraud and Friction for Customers
In an uncertain economy, companies of all sizes are looking closely at costs, balancing short-term risk and long-term reward. While many companies are…
The Impact of Salesforce on the Advancement of AI in Marketing and Sales
Salesforce products have revolutionized the way different business teams manage their operations. It provides a comprehensive Cloud-based platform…
Highspot Launches New Capabilities to Increase Operational Rigor
Highspot, the sales enablement platform that increases sales productivity, announced its Spring '23 release, bringing customers new product…
First AI Platform for Remote Video Sales Meetings Launches ByondPitch Pilots in Israel Ahead of US…
ByondPitch, a Tel Aviv-based AI startup, has launched its platform aimed at revolutionizing remote video sales meetings. The service improves sales…
Consensus & Salesloft Integrate Demo Automation to Upgrade Sales Engagement Best Practices
Consensus, the leading intelligent demo automation platform, announced its product integration with Salesloft, provider of the leading sales…
The Risks of Self-Service AI Software in Customer Service
Since its launch in November, ChatGPT has ushered in a new wild west when it comes to leveraging technological innovation in business applications.…
Demandbase Saves Stressed Sellers by Simplifying Sales with Smarter Sales Intelligence
Demandbase, the Smarter GTM company that helps B2B organizations hit their revenue goals, announces improvements to its Smarter Sales Intelligence…
Camping World Selects Twilio’s Customer Engagement Platform
Camping World Relies on Twilio Engage, SMS, Voice and Segment to better reach customers with data-driven personalization
Twilio, the customer…
