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Sales and Customer Support
Blind Marketing: 64% of eCommerce Marketers Fail to Measure Customer Engagement
64% of eCommerce marketers haven’t measured their customer engagement processes in the past month, and nearly one fifth (17%) have never measured them…
Supply Chains Suffer Huge Disruptions from Turkey Earthquake Due to Supply Interruptions
BrillDog Reminds SMBs to Have Multiple Suppliers to Reduce a Supply Chain Shutdown
BrillDog, the only supply chain technology built for…
Transsion Improves Supply Chain Planning Capabilities with Blue Yonder
Smart device manufacturer improved planning efficiency, enhanced planning accuracy, and optimized material consumption, material purchase and…
Could ChatGPT Herald the Next Stage for CX AI Adoption?
Over the last few weeks, you would have heard lots of noise about ChatGPT, the new model for conversational AI that was launched by OpenAI – the AI…
B2B Integration is the Backbone of a Digital-First, Resilient Supply Chain
OpenText commissioned survey reports that B2B integration helps to improve the cost, efficiency, and visibility of supply chain operations
A new IDC…
SalesRiver Raises $3.95 Million in Series A Financing to Accelerate Growth of Its First-In-Kind…
SalesRiver, an enterprise sales enablement platform for distributed sales teams, announced that it has secured a $3.95 Million Series A investment led…
Microsoft Announces Latest AI-powered Capabilities in Viva Sales
Technology leader Microsoft has announced the preview of a new generative AI-powered experience in Microsoft Viva Sales. This would allow sales people…
Crisp Acquires Integral Group To Expand Supply Chain Visibility With Edi Data And Retail…
CPG suppliers will gain a holistic view of their retail business through the merging of retail point-of-sale and inventory data with ordering,…
Squashing Long Wait Time & Call Friction: AI’s Role in Transforming Contact Centers
Russian writer, Leo Tolstoy once said, “The two most powerful warriors are patience and time.” We know that this prolific gentleman said this in a…
Smart Brands Are Using Geospatial AR to Get Close to Consumers
Even if imaginary pocket-sized Japanese monsters aren’t your thing, you’re bound to remember the success of Pokémon Go.
For several months six…
