Dentsu Group Inc. announced that it has entered an agreement to acquire Pexlify, a leading Salesforce consultancy based in the UK and Ireland. Pexlify…

QuestionPro, a global leader in online survey and research services, and Acquis Cortico-X, a leading experience-led transformation firm, are…

Partnership between World Wide Technology (WWT) and Accedian unlocks new revenue for service providers and enterprises with CX assurance for the…

Partnership will provide brands with powerful insights collection capabilities to support the creation of impactful customer experiences Alida, a…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of an innovative solution…

Balto, the #1 real-time guidance platform for contact centers, announced that its AI-powered enterprise conversation excellence solutions are now…

Using only light and a projector, HoverTouch lets customers explore products virtually, collecting crucial data and boosting sales Spacee, which…

Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to…

SuccessKPI, Inc., an insight and action platform provider, announced the launch of its 'all-in-one' cloud analytics insight and action platform on…

Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster…