Former AppDynamics executives look to revolutionize customer support by using AI to accelerate customer help resolution, leading to shorter wait…

SupportLogic, the world's first Support Experience Support Experience (SX) management platform unveiled its 2023 product direction roadmap at the SX…

OffSec, the leader in continuous cybersecurity workforce development and learning, announced the launch of the newly expanded OffSec Global Partner…

SAAS First, a leading provider of comprehensive solutions for SaaS companies, has announced the launch of a new demo page featuring an innovative…

SearchUnify, a leading unified cognitive platform,announced an industry-first comprehensive and secure integration with OpenAI and Hugging Face, to…

Freshworks’ extends its Freddy artificial intelligence strategy with the latest GPT large language models Freshworks announced new GPT-based…

Ivanti integrates guided learning and expands subscription course options as part of its ongoing commitment to provide a superior customer…

Calix, announced that the award-winning Calix Support Cloud (Support Cloud) now offers expanded capabilities that help broadband service providers…

Combines SupportLogic's Prediction and Workflow Engine with Emtropy's Continuous Quality Monitoring to Enable Proactive Revenue Retention…

IrisAgent, the leading AI-powered Support Operations Automation Platform, announces the launch of the industry’s first DevOps solution for Customer…