CloudApp helps teams engage with prospects, start conversations and quickly answer questions through personalized visuals. It also allows users to…

Rockset, the serverless search and analytics company, announced that it has raised $21.5 million in seed and Series A funding from Greylock Partners…

Nielsen and Microsoft released details around a newly developed, enterprise data solution that democratizes one of the largest consumer data…

To improve customer care and create the digital experience Telia Lietuva establishes a new unit of Direct and Digital Channels. Starting from 1 …

Purchases, location, and actual customer behaviors are critically important for understanding and mapping the customer experience using the Customer…

Expanded team will support new Amazon offering and Pinterest ads expansion to France 4C Insights, a data science and marketing technology company,…

Following a Limited Beta Launched Last Month, the Platform for Consumers to Own, Verify and Sell Their Data Opens up to the Masses; Anyone in the U.S.…

Enhancements automate and simplify management and administration for large-scale WFO deployments Calabrio, a leading provider of customer engagement…

Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…

Annual user conference highlights customer engagement analytics use cases and provides education and networking opportunities for attendees…