More companies outsource contact centers as requirements expand, stakes for enterprise reputation increase, ISG Provider Lens report says US…

- Launches Autonomous Inspection and Monitoring (AIM) platform harnessing third party remote robotics - Debuts Boston Dynamics' Spot® as the first…

Acquisition to empower and aid global enterprises drive AI-based innovations in India  ANSR, a global market leader for helping large global…

Realio, the technology ecosystem for institutional-grade digital assets, announces the launch of Liquid Mining Fund I through a partnership with …

The pandemic has wreaked havoc on retail and manufacturing supply chains, but innovative new sensors will save the day Supply chain and logistics…

SAP SE announced that Kmart Australia Limited and Celeros Flow Technology LLC are among the latest organizations to select SAP SuccessFactors Human…

eSource Capital, a pioneer in Cloud computing founded in 2007, with coverage in 20 countries, continues its expansion process by integrating Amarello,…

Today’s Daily AI Roundup covers the latest Artificial Intelligence announcements on AI capabilities, AI mobility products, Robotic Service, Technology…

ISG Provider Lens Reports See Contact Center Industry Moving from Resolving Queries to Providing End-To-End Customer Service Experiences Contact…

Integration of Callware’s proven WFO and Speech Analytics business confirms Sabio as one of Europe’s leading contact centre consultancy and WFO…